Emergency Assistance Checklist 

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What should you do following an emergency, and access has been permitted into your library?

Consult your disaster plan.

  1. Contact the library's insurance agent.
  2. Assess the extent of the damage with the insurance agent unless you are given permission to proceed without the agent.
  3. Determine what action should be taken to recover the affected materials and what supplies are needed.
  4. Make a decision as to whether you feel you can handle the situation alone or whether you need outside assistance.
  5. If the amount of affected materials is not large,and the staff feels able to handle the salvage themselves, contact the nearest site listed below for recovery supplies (Rescubes and ReactPaks).
  6. Using the supplies, library staff should proceed according to the procedures outlined in their disaster preparedness plan, if there is one. Otherwise, seek advice from the designated regional or Board staff.
  7. Contact designated regional or MBLC staff for telephone and/or on-site assistance.
  8. If neither regional nor MBLC assistance is available, call the Northeast Document Conservation Center (NEDCC) at (978) 470-1010 (collect calls accepted) 24-hours-a-day for telephone and/or on-site assistance.

If the amount of damaged materials is substantial and beyond the capabilities of the library's staff, then designated MBLC or NEDCC staff can authorize a call to Munters Moisture Control for packing, freezing, and drying the materials.

For Emergency Assistance call:

Regional Headquarters

Boston (BRLS) (617) 859-2380

Central (CMRLS) (508) 757-4110 or (800) 922-8326

Metrowest (MMRLS) (781) 398-1819 or (888) 383-8882

Northeast (NMRLS) (978) 762-4433 or (888) 326-7772

Southeastern (SEMLS) (508) 923-3531 or (877) 923-3531

Western (WMRLS) (413) 665-9898 or (800) 282-7755

Massachusetts Board of Library Commissioners
(617) 725-1860 or (800) 952-7403 (in-state)

If none of the above is available then contact:

Northeast Document Conservation Center at
(978) 470-1010 (collect calls accepted 24-hours-a-day).


Recovery Supplies are available at:

Memorial Hall Library, Andover (978) 623-8400

Boston Public Library (617) 536-5400

Bridgewater Public Library (508) 697-3331

Falmouth Public Library (508) 457-2555

Fitchburg Public Library (978) 345-9635

Forbes Library, Northampton (413) 584-8550

Greenfield Public Library (413) 772-1544

Hamilton-Wenham Public Library (978) 468-5577

Nantucket Athenaeum (508) 228-1110

New Bedford Free Public Library (508) 991-6275

Berkshire Athenaeum, Pittsfield (413) 499-9480

Thomas Crane Public Library, Quincy (617) 376-1300

Springfield City Library (413) 263-6800

Wellesley Free Library (781) 235-1610

West Tisbury Free Public Library (508) 693-3366

Worcester Public Library (508) 799-1655

EMERGENCY CONTACTS AND PHONE NUMBERS

Service

Company and/or Name of Contact

Phone Number

Chief Administrator

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Building Supervisor

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Recovery Leader

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Recovery Team Members

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( )____________

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Security

_______________________________________

( )____________

Fire Department

_______________________________________

( )____________

Police or Sheriff

_______________________________________

( )____________

Ambulance

_______________________________________

( )____________

Civil Defense

_______________________________________

( )____________

Insurance Company

_______________________________________

( )____________

Freezer Company

_______________________________________

( )____________

Freeze-dry Service

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( )____________

Fire Recovery/Salvage

_______________________________________

( )____________

Water Recovery/Salvage

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( )____________

Microfilm Salvage

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( )____________

Computer Records Salvage

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( )____________

Computer Emergency

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( )____________

Legal Advisor

_______________________________________

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Electrician

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Plumber

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Carpenter

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Exterminator

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Fumigation Service

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Locksmith

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Utility Companies

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_______________________________________

( )____________

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Architect or Builder

_______________________________________

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Janitorial Service

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Glazier

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Photographer

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Other

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( )____________

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( )____________

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This Web site, and other programs of the Massachusetts Board of Library Commissioners, is funded in part with funds from the
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Page last updated on 09/6/2007