Survey of Use of and Attitudes Toward Library Services Among Massachusetts Residents - February 2007 

As part of the preparation of the Massachusetts Library Services and Technology Act (LSTA) Long Range Plan 2008-2012, a web-based survey was done in January 2007 by Market Street Research on "Use Of and Attitudes Towards Library Services Among Massachusetts Residents."

The objectives of the study were to determine:

  • Residents' overall use of Massachusetts libraries.

  • Residents' awareness and use of specific library services.

  • Residents' satisfaction with their primary library and its staff.

  • Methods for increasing overall library use.

  • Residents' attitudes regarding the role of librarians.

  • Residents' preferred channels of communication regarding library resources.

See a presentation of the survey's results by Dr. Julie Pokela of Market Street Research.

 
 
^ Back to top
This Web site, and other programs of the Massachusetts Board of Library Commissioners, is funded in part with funds from the
Institute of Museum and Library Services, a federal agency that fosters innovation, leadership and a lifetime of learning.
Page last updated on 08/7/2007